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Customer story · Arenas & events

Ringö Arena keeps the night moving — even when it all happens at once.

One of Gothenburg’s most flexible venues — reggae one weekend, techno the next, a 1,500-person outdoor show after that. The POS has to reshape to the room, not the other way around.

LocationGothenburg, SETypeEvent venue · indoor & outdoorCapacityUp to 2,000 guestsRunningOPEN Two · Mobile POS
Ringö Arena — purple-lit entrance at nightKiosk 12 live

“You can work with one hand and serve with the other. It’s fast — staff picked it up straight away.”

— Michael Alvander · CEO · Ringö Arena

The challenge

Formats, crowds and staff change night to night. The venue’s old integrated ticketing-and-bar system worked, but it wasn’t built for that pace and variation.

They needed short contracts instead of multi-year lock-ins, staff trained in minutes, fast payments at peak, terminals that scale up and down with the event — and real people on support when something happens at midnight, not the next morning.

DJ silhouette under pink and blue spotlights
Gothenburg Metal Temple stage with crowd
Blue light beams cutting through fog
Red laser fan over the dance floor
Performer on a circus pole, green and red lights
The fix

Flexible licensing lets the team add or remove terminals for a single event, a weekend or a month. Web-based BackOffice means menu and product changes take minutes — no late-night admin.

Mobile devices act as the POS, so staff sell fast and one-handed in a crowded bar. Verified Swish payments and automatic end-of-event reports close the night out on their own — no admin after the last guest leaves.

The result

Faster payments at peak, staff trained in minutes rather than hours, reliable payment confirmations with no lost revenue, and automatic reports the moment the event ends. And local Gothenburg support that actually answers when the pressure hits.

The tools behind it
OPEN Two

Mobile POS

Sell fast and one-handed, even in a packed bar.

BackOffice

Menus in minutes

Change products and prices from anywhere — no late-night admin.

Licensing

Scale to the night

Add terminals for an event, a weekend or a month, then scale back down.

Minutesto train staff for a new event
Scalesterminals up and down per night
Midnightlocal support that answers when it counts

“Support gets 10 out of 10. I can call someone who knows the system — not a manual or a chatbot. In this business, that’s everything.”

— Michael Alvander · CEO · Ringö Arena

Your venue can’t run slower than your crowd moves.

See how OPEN holds the bar, the staff and the flow in time with the night. Fifteen minutes, under real conditions.