Pergola keeps service flowing — even when the whole city shows up at once.
A long-running trattoria on Södra Vägen — pre-show dinners before Scandinavium and Ullevi events, neighbourhood evenings with family, celebrations that fill the dining room. Pace can shift from calm to full in minutes.
Table 12 paid“The most important thing is that it works. It’s a smooth system. And when we need support, we get it.”
— Claes Lindqvist · owner · Pergola Trattoria e Vino
The previous POS at Pergola worked, but it belonged to another time. Portable terminals didn’t really exist when it was installed — splitting bills or coordinating between tables took longer than it had to.
During busy nights, every second counts. The team needed faster table-side payments, a clearer floor plan for staff, easier training for new team members, and a system that stays stable when the room is full. Not more features. Less friction.
Pergola upgraded to OPEN One with portable terminals at the table — faster checkout and fewer trips back to the register. A clear, visual floor plan means new staff learn the system quickly without complicated onboarding.
Easy split bills and table transfers handle the wave of large groups that arrive before an event. And support that actually answers picks up during the busy hours — not the next morning.
Faster payments during peak traffic, less stress for staff in full dining rooms, easier onboarding for new team members, reduced administrative time after closing — and stable operation even on the busiest evenings.
The system doesn’t take space. It stays out of the way — exactly as it should.
Portable terminals
Pay at the table — fewer trips back to the till, faster turnover before showtime.
Clear visual map
New staff learn the dining room in minutes — and confidently transfer tables.
Split & move tables
Big groups before an event, late additions, separate cheques — handled cleanly.
“When something happens, it usually happens when it’s busiest. That’s when support matters — and that’s when OPEN is there.”
— Claes Lindqvist · Pergola Trattoria e Vino
More from the floor
When the pace is high, you don’t have time for uncertainty.
OPEN stays stable on your busiest nights, so service never stops. See it on your floor in fifteen minutes.