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Customer story · Foodservice · Multi-unit

From a street-food truck to three high-volume units — one familiar interface.

Jinx started as a food truck parked on Gothenburg’s sidewalks, serving bold Asian flavours out of a tiny kitchen. That momentum carried them forward: Dynasty, then Empire. Today, three venues — each with a different rhythm.

LocationGothenburg, SETypeFood truck · counter · full restaurantVenuesJinx · Dynasty · EmpireRunningOPEN Two · BackOffice · Open Insight
Jinx — the counter straight on, both founders behind itRush handled

“It’s user-friendly, easy to understand, with great BackOffice. And the people behind it actually listen — they want to understand how our business works.”

— Claes & Jonatan · founders · Jinx

The challenge

For years, Jinx ran on another POS that worked — but as the business grew, the cracks became hard to ignore. No personal contact, no-one to call when something didn’t add up. And when the provider retired the version Jinx relied on, the team was left with an uncomfortable question: what now?

At the same time, their operational reality grew more complex. Food truck → direct sales, fast turnover. Dynasty → counter service. Empire → full restaurant with open tabs and table service. Three different environments, one system that needs to work for all of them.

The dining room — orange ventilation, Japanese film posters, a counter with stools
Inside Jinx — the lit JINX sign in the window, bar stools, the street outside
The fix

The transition to OPEN was, in the team’s words, “super smooth.” OPEN set up the foundation, challenged unnecessary complexity, and guided the team toward a setup built for their reality — not a generic restaurant template. “Do you really need all that?” was one of the first questions.

Same interface across all venues — staff move between the truck, Dynasty and Empire and feel at home instantly. Stable table-service tools at Empire keep open tabs, clear bongs and fast flow. A flexible structure scales for high-volume nights as 50 more outdoor seats come online.

The result

BackOffice and Open Insight gave the team a real change in clarity — easy-to-read sales data, hour-by-hour breakdowns, product insights and seasonal patterns that help them plan around weather-driven dips.

Onboarding became easier. Service flows faster. And the system stays out of the way — exactly what a POS should do.

The tools behind it
OPEN Two · Mobile

Faster payments

Table-side flow at Empire, fast counter sales at Dynasty and the truck.

BackOffice + Insight

Hour-by-hour clarity

Sales, products and seasonal patterns — one overview across all three units.

Flexible licensing

Scale up & back

Add terminals for the big days, drop them when traffic is quiet.

One interfaceacross truck, counter and full restaurant
Real datahour-by-hour, product-by-product
Real peoplesupport that knows the setup

“Help is there when it matters. Real conversations, and a team that knows our setup inside and out.”

— Claes & Jonatan · Jinx

When the rush hits, the system should stay out of the way.

Run a truck, a counter and a full restaurant on the same interface. Book a demo and see how it holds up under real pressure.