Why Gothenburg’s restaurateurs trust OpenPOS.
Pergola keeps service flowing – even when the whole city shows up at once.
Pergola Trattoria e Vino is a long-established trattoria on Södra Vägen in Gothenburg. Guests come for pre-show dinners before Scandinavium and Ullevi events, for neighborhood evenings with family, and for celebrations that fill the entire dining room. The pace can shift suddenly — from calm to full house in minutes.
To keep service smooth during peak times, Pergola needed a POS system that was easy to use, stable, and ready for real restaurant pressure.
The answer was OpenPOS.
A restaurant built on rhythm and experience
Pergola has been run by experienced restaurateurs since the early 2000s. The team has seen trends come and go, guests return year after year, and countless event nights where the entire dining room fills at the exact same moment.
In that world, the POS cannot slow anyone down.
From old workflows to modern service
The previous POS system at Pergola worked — but it belonged to another time. Portable terminals didn’t exist then, and splitting bills or coordinating between tables took longer than it needed to.
During busy nights, every second counts. The team needed:
- Faster table-side payments
- A clearer floor plan for staff
- Easier training for new team members
- A system that stays stable when the restaurant is full
They didn’t need more features.
They needed less friction.
The solution: OpenPOS
Pergola upgraded to OpenPOS to get a system that supports service, instead of interrupting it.
What changed immediately:
Portable terminals at the table
→ Faster checkout and fewer trips back to the register.
A clear, visual floor plan
→ New staff learn the system quickly — no complicated onboarding.
Easy split bills and table transfers
→ Especially important when large groups arrive before events.
Support that actually answers
→ Help during busy hours, not hours later.
Results
With OpenPOS, Pergola has a service flow that matches their pace.
- Faster payments during peak traffic
- Less stress for staff in full dining rooms
- Easier onboarding for new team members
- Reduced administrative time after closing
- Stable operation — even on the busiest evenings
The system doesn’t take space.
It stays out of the way — exactly as it should.
Support that matters when it matters
Pergola values knowing that real people are available when needed — not an automated help system or long ticket queues.
OpenPOS provides local, responsive support from people who understand restaurant operations.
The tools behind the experience
Built to support the restaurant they want to continue being
Pergola isn’t trying to become something new — they are preserving what guests love. OpenPOS supports that by keeping daily operations stable, simple, and reliable.
Their service, hospitality, and rhythm stay the focus. The POS stays in the background — as it should.
Secure, personal support
Increased salesand faster service
Easy to use for all staff
Stable operation without interruptions
