Why high-volume restaurants choose OpenPOS
How Jinx grew with simplicity and reliability.
Jinx began as a street-food truck parked on Gothenburg’s sidewalks, serving bold Asian flavors out of a tiny kitchen with big ambitions. The pace was relentless: queues in the rain, service in all weather, and a guest mix stretching from teenagers to pensioners.
That momentum carried them forward. First came Dynasty, then Empire, two restaurants built around the same promise: fast service, high volume, and a warm, playful atmosphere. Today, Jinx operates three venues — each different in rhythm, each relying on smooth operations to keep up with demand.
In their world, when it hits, it hits hard. A match at Ullevi, a lunch rush, a sudden wave of take-away orders — the system has to keep up. There’s no margin for friction.
The challenges of a growing multi-Venue business
For years, Jinx used another POS system. It was working well, but as the business grew, the cracks became harder to ignore.
There was no personal contact, no one to call when something didn’t add up. Small issues became rigid decisions. And when the provider retired the version Jinx relied on, they were left with an uncomfortable question: What now?
At the same time, their operational reality grew more complex.
- Foodtruck: direct sales, fast turnover
- Dynasty: counter service
- Empire: full restaurant with open tabs and table service
Three very different environments — and one system that needed to work for all of them.
How OpenPOS Became the Right Fit
The transition to OpenPOS was, in their own words, “super smooth.”
OpenPOS set up the foundation for them, challenged unnecessary complexity, and guided the team toward a setup built for their reality — not for a generic restaurant.
“Do you really need all that?” was one of the first questions they heard.
Instead of selling more, OpenPOS helped Jinx start simple, and expand only where it created real value.
What changed:
- Recognisable interface across all venues → staff can jump between locations and feel at home instantly
- Stable table service tools at Empire → open tabs, clear bongs, fast flow
- Flexible structure → built for high volume days (especially with 50 more seats coming outside)
- Guidance, not guesswork → support that understands how a kitchen works
Smoother Operations and Faster Flow
Operations became clearer — especially behind the scenes.
The team highlights BackOffice and Open Insight as real game-changers: easy-to-read sales data, hour-by-hour breakdowns, product insights, and seasonal patterns that help them plan during weather-driven dips.
For a business that lives with unpredictable traffic, having that overview matters.
Staff onboarding became easier. Service flows faster. And the system stays out of the way — exactly what a POS should do.
Support That Makes a Difference
For Jinx, support is everything.
They’ve had their share of Saturday-night chaos in past — queues building, payments failing, and no one picking up the phone.
With OpenPOS, help is there when it matters. Quick answers, real conversations, and a team that knows their setup inside and out. It’s become a genuine partnership — the kind that gives restaurant owners room to breathe.
The tools behind the experience
Looking forward- What’s Next for Jinx
Jinx isn’t chasing expansion for the sake of it. Their goal is stability — a strong team, a great guest experience, and restaurants that work year-round. As they fine-tune Empire and continue running Dynasty and the food truck, OpenPOS remains the backbone they can rely on.
Together, they’re shaping a system that grows with the business — and stays out of the way when the rush hits.
Web-based BackOffice
– full control from anywhere
Stable operation without interruptions
Secure, personal support
Increased sales
and faster service
